Whether you are a temporary resident to Australia or an Expatriate outside your country of residence, when a medical emergency arises Batch's Medical Expenses policy gives you access to the best possible medical care. Batch Assist, our 24-hour assistance centre, provides around-the-clock access to a dedicated team of highly trained emergency physicians, medics, aviation, medical specialists, and nurses, as well as safety and security professionals. Our experts are available 24/7 to offer comprehensive support before, during, and after any emergency.